We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at firstname.lastname@example.org with details of the product and the defect.
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to products during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
1. General Information
All orders are subject to product availability.
2. Delivery Location
Items offered on our website are only available for delivery to addresses in the United States. [We also accept orders from international customers who are shipping to addresses in the United States only.] Any shipments outside of United States are not available at this time.
Shipping costs are based on the weight of your order and the delivery method. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.