Protect Your Property and Reputation with a Compliant Janitorial Partner

Shane Sanchez
11 minutes ago
3 min read

Recent enforcement actions by the California Labor Commissioner’s Office should serve as a warning to all businesses: noncompliance carries real, measurable risk.

On April 30, 2025, the Labor Commissioner cited Pepperdine University and four janitorial contractors for failing to meet state registration requirements, resulting in $80,000 in penalties. The investigation found that although Pepperdine initially hired properly registered janitorial companies, they later switched to unregistered providers, a decision that directly exposed the university to maximum financial penalties and significant reputational harm.

Key violations included:

Hiring janitorial companies that are not registered with the state's Janitorial Registration Program.
Operating janitorial businesses without valid registration.
Failing to uphold worker protection requirements, including mandatory training programs under California law.

Under the Property Service Workers Protection Act, all janitorial service providers must:

Register annually with the California Labor Commissioner’s Office.
Provide in-person sexual violence and harassment prevention training every two years.
Maintain compliance with fair labor standards designed to protect workers and ensure lawful competition.

Failure to comply not only impacts the contractor. It directly exposes the client to fines, lawsuits, and public scrutiny. Entities contracting janitorial services are legally obligated to ensure their partners are fully registered and compliant. *Each Violation of the act qualifies for a $10,000.00 Penalty.

How CSG Protects You: Full Compliance, Zero Compromise

At Contract Services Group (CSG), we view legal compliance as the foundation of our operations. Partnering with CSG means:

Janitorial Registration: CSG is registered with the California Department of Labor to be in compliance with all registration requirements of the California Labor Code for the janitorial services industry.
Insurance: CSG carries a comprehensive array of insurance to provide maximum protection for itself and its clients.
Employee Training and Certification: Every CSG janitorial employee undergoes the required in-person sexual violence and harassment prevention training. CSG has internal audits in place to ensure continuous compliance.
Transparent Operations: CSG adheres with all wage and hours and labor laws, enforces ethical workplace practices, and maintains open channels for client verifications.
Risk Mitigation for Clients: Our legal and operational practices are designed to fully insulate clients from regulatory exposure related to janitorial labor law violations.
Safety at its Core: CSG’s commitment to Safety Excellence! has created a best-in-class safety culture.

When you work with CSG, you are choosing a partner that shields your organization from unnecessary legal risk, protects your brand’s reputation, and upholds the highest standards of worker treatment and compliance.

Instructions

Verify registration status: Go to the DIR Registration Search tool at https://cadir.my.salesforce-sites.com/RegistrationSearch. Select “Janitorial” under Registration Type, enter the provider’s legal name, click “Search.” cadir.my.salesforce-sites.com
Review requirements: Consult the Janitorial Service Providers and Contractors page at https://www.dir.ca.gov/dlse/Janitorial_Providers_Contractors.html for registration rules and fees. Cal/OSHA

Bibliography

California Department of Industrial Relations. Janitorial Service Providers and Contractors. Accessed May 2025. https://www.dir.ca.gov/dlse/Janitorial_Providers_Contractors.html Cal/OSHA
California Labor Commissioner’s Office. “California Labor Commissioner cites university and janitorial contractors for violations” (Release No. 2025-44, April 30, 2025). https://www.dir.ca.gov/DIRNews/2025/2025-44.html• California Department of Industrial Relations. Registration Search Tool. Accessed May 2025. https://cadir.my.salesforce-sites.com/RegistrationSearch cadir.my.salesforce-sites.com

Additional CSG Materials:

Sanchez, Shane. “Your Janitorial Service Provider Needs to be Registered—Here’s Why.” CSG Cares, Aug 6, 2024; updated Feb 12. https://www.csgcares.com/post/your-janitorial-service-provider-needs-to-be-registered-here-s-why

In an era of increased regulatory enforcement, shortcuts are liabilities. CSG remains committed to setting the industry standard for lawful, ethical, and accountable janitorial services.

Contract Services Group, Inc. (CSG) specializes in providing superior, high-quality,

sustainable, and reliable hospitality housekeeping, commercial cleaning, window cleaning, and related services to a variety of industries throughout the Southwestern United States. Learn more about CSG at csgcares.com.

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