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Outsource for Success

Updated: Aug 2, 2023

4- March 2021

Outsourcing Trends graphics

2020 was a whirlwind of a year. Now that we at CSG have had some time to reflect on the past and look towards the future, we offer the following insights.

As a contract cleaning vendor whom services many different clients in a variety of industries, we have seen a wide array of responses to this pandemic. One of the approaches that our clients have decided to explore is outsourcing many operational functions so that their team can focus on what they do best, and that their partners can focus on what they are experts in.

The operational functions we have seen outsourced for our Hotel clients have been:

  • Entire Housekeeping Department

  • Engineering Department

  • Valet

  • Front Desk

  • Laundry

  • Stewarding

  • The entire F&B department

The operational functions we have seen outsourced for our Multi-Family Housing clients have been:

  • Maintenance Technicians

  • Front Desk

  • Concierge Services

This was a growing trend prior to the pandemic, but now is something that even more companies are looking to do. The reason companies are turning to outsourcing as a means of responding to the to the pandemic varies greatly.

Here are some of the most common reasons we have found:

  • Reduce expenses

  • Increase service

  • Remove liabilities such as vacation accrual from balance sheets

  • Desire for a more flexible workforce

  • Etc.

If you are interested in learning how CSG can help you determine if outsourcing would be beneficial to you and your business, please do not hesitate to reach out.


CSG connects via its Facebook Page, Twitter, LinkedIn, and Instagram accounts.

About Contract Services Group, Inc.

Contract Services Group, Inc. provides commercial janitorial, window cleaning, and window washing systems. CSG’s online presence is located at

CSG provides janitorial and window cleaning services throughout California, Nevada, and Arizona.

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