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How the Irvine Hotel Workers Ordinance Will Affect Your Business

The Hotel Workers Ordinance will change the Irvine Hospitality Industry in ways your organization might not be ready for. It is critical to understand the Hotel Workers Ordinance and what it means for your organization. Are you prepared for the changes about to take place? What are the risks of not being prepared and how can you confidently meet the demands of this ordinance and ones to come?

What is the Hotel Workers Ordinance?

The “Hotel Workers Ordinance” is an initiative passed by the City of Irvine in an effort to provide protection for hotel workers. The ordinance limits the amount of square footage that can be serviced by hotel workers. It has two components: Personal Security Devices requirements and Establishment of Maximum room cleaning quotas and fair compensation.

What are the Key Changes about to take place?

The critical change to come from this ordinance is properties, within the criteria size, must ensure their workers adhere to a limit of the daily square footage they can service. Properties that are members of a union organization may be exempt to certain requirements of the ordinance.

Female housekeeper in the process of fluffing white pillows on a hotel room bed.

  1. Hotel workers will only be able to service the amount of SF limited by the ordinance unless they are a part of a Union.

  2. Hotel workers will need to be provided with a Panic Button Device.

  3. Hotels are required to catalog and track details on every hotel team member. Such details include every room they service, the number of square footage serviced and the type of cleaning done.

Additionally, the ordinance imposes financial incentives to ensure rooms are sanitized in accordance with the initiatives listed in the ordinance. Hotels that fail to abide by the ordinance will be subjected to financial penalties.

The consequence of non-compliance is outlined below.

  1. Hotels will be legally required to pay their hotel workers overtime for any work done above the imposed limitations. This can lead to great financial burdens for the hotel.

  2. Each room serviced that meets “special requirements” will incur a 500 reduction in square footage permitted to be serviced.

Failure to comply will also negatively impact the guest experience as it will limit the availability of hotel staff to meet their needs.

What is the impact this will have on your day-to-day operations?

The new ordinance will have a substantial impact on day-to-day operations for properties with 45 or more rooms. A restructuring of your daily housekeeping operations is essential to managing the protocol imposed by this ordinance.

The limitations of this ordinance constitute a need to either hire more workers or pay current workers overtime for work being previously performed as part of their regular workday. Additionally, more resources will be needed to track to daily actions of each hotel team member.

How rooms are serviced must also change. The ordinance creates significant financial incentives to ensure rooms are sanitized both before and after use. Therefore it will be more costly to service rooms adequately, creating an extra cost for your guests and impacting their overall experience.

3 peoples standing at a hotel front desk. One front desk attendant is passing hotel keys across the desk.

An additional solution is partnering with a janitorial cleaning and maintenance provider who understands the ordinance well and is able to operate within its structure. Contract Services Group, Inc. is a non-union janitorial labor provider specializing in superior, high-quality, sustainable, and reliable hospitality services.

CSG's team remains on the pulse of all relevant ordinance changes to ensure all operations align with the litigious restrictions of each market.

How can you confidently meet the demands of the Irvine Ordinance?

Two CSG team members posing for a picture. One woman is wearing a back CSG polo and the other woman is wearing a housekeeping uniform.

Meeting the demands of this ordinance presents a challenge to your organization, it will create many financial burdens and additional labor burdens on your business as it creates needs and paper trails for functions already being carried out by your operation.

The best way to meet these challenges is to hire a specialized labor provider, specializing in housekeeping in order to meet the demands of this ordinance in a cost-effective manner. Contract Services Group (CSG) is one such provider.

A company like CSG can ensure that the staffing needs of the property are accounted for and met, adhering to the standards and rules of any legislation or current laws for hotel workers. With CSG you can be certain that your staff will be trained and equipped to handle the challenges of servicing your property, but also of adhering to the strictest compliance of the current legislative rule set.

Essentially CSG is your solution to this and all future ordinances which may challenge your current day-to-day operations. CSG adheres to and manages every litigious imposition placed upon our industry. We adhere and comply and ensure that your workforce understands the organization's needs in meeting ordinances of this kind.

The resources of your organization are better in the hands of your organization, with CSG you ensure that you are not wasting money or time with the basic functions of your day-to-day operations, allowing you to focus on who matters most-your guests.


Where to learn more:

In order to learn more about the Hotel Workers Ordinance, visit the following resources:


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About Contract Services Group, Inc.

Contract Services Group, Inc. (CSG) specializes in providing superior, high quality, sustainable, and reliable commercial cleaning, window cleaning, and related services to a variety of industries throughout the Southwestern United States.

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